Our Support

GENERAL QUESTION

Frequently Asked Questions

We will be discussing what your objective are for your website and then put it into a clear and understandable proposal. All layout, features, cost, and timeframes will be laid out on the proposal.

That depends on how extensive your website is, how many features you want on your website and how much content we can gather from you. The average time frame for a 10 page static website is 2 weeks.

Provide us with the content. Content is the following: all brochures, logos, company colors, marketing pieces, “about us” and company “mission statements”, pictures of business/ products, a list and description of all products/services provided by your company, and contact information.

Yes. Your website will be available to view throughout the design stages. You will receive a “preview address” to view your website as it is being developed.

Yes. We can streamline your site to load faster, make it more visible in major search engines, and tweak from the ground up. It’s all up to you.
We offer other optional internet services to boost up your web site. Or, you need extra custom web applications, please go here.

Yes, just a one time cost as mentioned on our website for web design.

We believe in business ethics and exceptional customer service. When you buy any of our services, you can buy with confidence.
If you are wondering how we can charge as much as 70% less than our competition? There are a number of things to consider:
Clients – The first thing to consider is the importance of our clients. It is our opinion that our clients always come first. We like to be able to cater to their needs and wants. Without clients, we have no business, and without business, we cannot make money. So with that in mind, we always make sure we take care of them and we are sure they would recommend us through word of mouth which in turn brings our marketing costs down.
Promotion and Advertising – We choose the way we promote our web design business very carefully and ensure every promotion cost pays for itself. We’ve spent a lot of time researching in this field. This is what our business is about, “Web Design and Internet Promotion”. So, we take this to the extreme. We find the absolute best values for money, as well as the most popular ones that may cost a little more. We look at every angle of advertising and promoting in order to promote our company and to keep expenses down while keeping prices low.
Co-Creation-We need your support to finish the website in a timely manner to keep our costs down. For this to happen, we expect you to give us contents on time and all milestones that requires your action, such as approving design mockups or web design changes be acknowledged on time.

Sure we can. In fact, we make excellent logos for RM200.00. We can also design brochures, business cards and all your stationary to go with your website.

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

Yes. Tools such as e-mail, faxes, telephones, and delivery services such as the post office and FedEx allow us to do business with virtually anyone, anytime, anywhere.

Yes. We have developed websites for clients across the Couuntry, even worldwide.

We have a Web Marketing Service (Search Engine Optimization) to help you list in Major Search Engines. For more details, please ask a Representative when you call us.

Yes, we can easily help you retain your old domain name on our servers or register a new one for you.

We work 9:00 AM to 6:00 PM – Monday to Friday. For your convenience Hotline available for sales or support almost 24/7.

We accept debit and credit card payments, Paypal, as well as cheques and Bank transfers.

Shared Hosting

No, its completely unmanaged — if you experience issues with your server, you can reach out to our support team.
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Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
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Dedicated Hosting

No, its completely unmanaged — if you experience issues with your server, you can reach out to our support team.
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin.

VPS Hosting

No, its completely unmanaged — if you experience issues with your server, you can reach out to our support team.
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod brunch
Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin.

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